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FAQ

  • I am a PfizerWorks customer. What does this change mean to me?
  • I am a Creative Consultancy (GCS) customer. What does this change mean to me?
  • What should I do if there is an Issue in project / PfizerWorks application?
  • I am not part of Global Business Service. Can I still use PfizerWorks?
  • PfizerWorks appears US-based only.  Is it available outside the United States?
  • My project is being paid for by multiple departments. Can I split the cost accordingly?
  • Is PfizerWorks the same as Onsite Creative Services or Creative Consultancy?
  • Is there any training materials on how to use the PfizerWorks portal available?
  • I am not proficient in English, Can I submit it in another language?
  • How do I cancel a project after work has started?
  • What if the scope of my project changes after work has started?
  • Are the costs and timelines for quotations provided negotiable?
  • What if I do not agree with or approve the final deliverable for my project?
  • Can I use PfizerWorks service lines for personal use (i.e., if I pay for it myself)?
  • Can I submit a request on behalf of another Pfizer colleague?
  • What Copywriting services do you offer?
  • What video creation services do you offer?
  • What translation services do you offer?
  • What content factory services do you offer?
  • What Training Content Design services do you offer?
  • What PowerPoint services do you offer?
  • What data analysis services do you offer?
  • What Virtual Business Support services do you offer?
  • Where do I find a template that was already made?
  • How do I request access for a SharePoint site?
  • Copywriting
  • Printing
  • Content Factory
  • Video Creation
  • Social Media Monitoring
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